FAQ

FREQUENTLY ASKED QUESTIONS

Where do we ship from? What’s the delivery time?

We make and ship stickers from China to many countries. We will transfer the package from China to destination country first, this normally takes 3 days. Once it arrives in destination country the shipping company will ship the package via domestic shipping methods like USPS, UPS, DHL, etc, just like you have ordered from a domestic seller. So together it's about 3 days longer than you order from a domestic seller, shipping time is very steady.

How do I cancel an order?

You can send a request to cancel your order in My account panel, or simply send email to us, we will reply asap.

How do I modify an order?

Simply send email to us, before sending out the package, we will make change to your order.

How do I track an order?

For almost all packages you can track it in this site with tracking number: https://www.17track.net/en . We will update you tracking number once shipped. You can contact us via email if you don't receive tracking info.

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